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Workcover Logan crestmead

Physiotherapy for Work Cover

Our expert care will help you overcome workplace injuries and reclaim your active lifestyle.

Crestmead's Most Trusted Physiotherapy Clinic

Sandy Clarke Principal Physiotherapists and Director Logan Physio Crestmead


Need A Workcover Physiotherapist?

At Logan Physio, we understand the frustration and uncertainty you face after a workplace injury. It’s not just about physical pain; it’s about the impact on your life and work. We’re here to help.

Our Physiotherapy Workcover service is tailored to your unique needs. Through a detailed interview and physical examination, we’ll understand your situation and plan your recovery path. We’ll clearly explain your injury and the steps we can take together towards healing.

Imagine regaining your strength and returning to your routine, feeling confident and capable. That’s what we aim for at Logan Physio. We don’t just treat your injury; we collaborate with your employer, GP, and insurance company to ensure a seamless recovery process.

Ready to take the first step towards recovery? Book an appointment with us and let’s work towards getting your life back on track.

Workcover Claims Explained

Understanding Workcover Eligibility

Have you injured yourself at work or during work-related travel? To qualify for a Workcover claim, this is the first and most crucial requirement. Reporting the incident at work and visiting a GP are essential steps.

Injury Reporting and GP Consultation

Workcover primarily covers injuries from specific work-related incidents, though overuse injuries might qualify. A single incident claim is typically more straightforward. Your GP will assess and provide a medical certificate, determining your work capacity.

Claim Processing and Approval

Once you apply, Workcover will issue a claim number, often via text. Approval usually takes 6-10 days, potentially delayed by incomplete paperwork from your doctor or employer. In case of delays, reach out to Workcover directly.

Initial Physiotherapy Treatment

With a doctor’s referral, you can start physiotherapy sessions. You’re entitled to six pre-approved treatments while your claim is processed. These early sessions often lead to claim approval.

Developing a Tailored Treatment Plan

Post-approval, your physiotherapist will collaborate with your case manager to create a personalised treatment plan, which may include various therapies and return-to-work programs.

Complex Cases and Occupational Therapy

More complex situations might involve an Occupational Therapist for specialised return-to-work programs, sometimes coordinating with a host employer.

Navigating Different Workcover Systems

Remember, Workcover operates differently across employers and states. This information primarily applies to Queensland’s WorkCover system.

Ease Your Claim Process with Logan Physiotherapy

At Logan Physiotherapy, we have extensive experience in managing WorkCover claims. Let us simplify and streamline your claim process for a stress-free experience.

Our Process

Physio Made Easy


1. Free Assessment

Begin your journey to wellness with a complimentary and comprehensive assessment of your condition.


2. Your Recovery Plan

Our expert team will craft a personalised recovery plan tailored to your specific needs, ensuring a path to a pain-free life.


3. Get Back to Active Life

Rediscover your active lifestyle with our guidance, support, and cutting-edge physiotherapy treatments.


Reviews from Successful Treatments

Marlitta Long
Marlitta Long
Friendly staff and helpful sessions!
Hafiza Ali
Hafiza Ali
I really like the way lydia, the exercise physiologist show me the exercise, highly recommended. Help me with my back pain, really professionally and individualised the exercise for me..
Yuzhen Shi
Yuzhen Shi
The Logan Physio team is exceptional! I highly recommend their service to anyone seeking treatment. Justine and Lydia provided excellent care with their professionalism and expertise. I couldn't be happier with the results—I'm grateful to have regained my strength and confidence in fitness. Thank you team for your invaluable assistance!
Charlie Nolan
Charlie Nolan
Great place, always nice and friendly. They listen to you. Definitely recommend
Jack Gordon
Jack Gordon
Fixed my lower back. From a lot of pain to pain free. Thank you
Matthew Griffin
Matthew Griffin
Jonathan is brilliant, very easy to talk to. I always feel like he listens to everything I say and takes that on board. I appreciate his approach and within one week I was already feeling better after having months and months of bad back pain. I would not hesitate in using Jonathan again.
Dana's Kenny
Dana's Kenny
Today was my first day ever having to see a physiotherapist and was a great experience! The lady at the desk was very lovely and had great customer service, I was seen by Jonathan who did a great job, made me feel very comfortable and was easy to chat to and have a laugh also while being very good at his job! I look forward to recovering through this place
H Bin Abdul Rashid
H Bin Abdul Rashid
Great service
theresa kennelly
theresa kennelly
Very friendly and helpful. Left feeling great
tania heycock
tania heycock
Logan Physio has been great for me over the last 10 years, Justine and Sandy are very knowledgeable caring people who offer a great personalised service. I have attended their exercises classes for a long time which helped me with my ability to recover from a recent serious case of sepsis which resulted in me becoming a below knee amputee. Justine is now working with me to gain more strength as an amputee and is doing a great job. She is very caring and knowledgeable.


Frequently Asked Questions

Physiotherapy is vital in WorkCover Queensland claims, focusing on rehabilitation for work-related injuries. Tailored treatment plans address pain, improve mobility, and facilitate a successful return to work.
WorkCover Queensland covers physiotherapy for various work-related injuries, including musculoskeletal issues, back problems, repetitive strain injuries, traumatic incidents, and post-surgical rehabilitation.
Report the work-related injury promptly, complete the claim form, get a WorkCover medical certificate from your GP, choose a physiotherapist and attend sessions. Maintain open communication with WorkCover for a smooth process.
Complete the workers' compensation claim form, provide medical reports, including a physiotherapy referral if required, work capacity certificate, physiotherapy session invoices, receipts, and a comprehensive treatment plan. Maintain open communication with WorkCover.
Initially, WorkCover Queensland covers 6 sessions. Additional sessions have no fixed limit; coverage is determined by medical necessity. Ongoing assessments ensure workers receive the necessary physiotherapy for recovery.
Yes, you can choose your clinic, but using an approved provider is recommended for smoother reimbursement. Check WorkCover's list of approved clinics, ensuring alignment with their processes.
Report the injury, complete the claim form, await approval, select an approved physiotherapist, attend sessions, and keep detailed records. Submit documentation for reimbursement, maintaining open communication with WorkCover throughout.
No specific set limits, duration or frequency, are determined by medical necessity. Tailored treatment plans are established by healthcare professionals, with ongoing assessments guiding adjustments.
Continuing physiotherapy post-settlement depends on agreement terms. Explore options with WorkCover, assess medical necessity, and consider alternatives like private health insurance.
Communicate concerns directly, maintain records, and seek resolution through physiotherapist, employer, and WorkCover. For persistent issues, consider a second opinion and, if necessary, legal advice.


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