Frequently Asked Questions
Initial consults: 1 hr for a full assessment, treatment, plan, and home program. Standard consults: 30 mins, including thorough subjective/objective assessment, personalised treatment, and home program.
The number of sessions required for physiotherapy varies depending on individual needs and conditions. It is best to consult a physiotherapist who can assess your situation and provide a personalised treatment plan.
Yes, we have a HICAPS machine available for private health insurance claims. It also functions as an EFTPOS machine.
Yes, you may be eligible for a Medicare rebate on physiotherapy services. However, it is important to note that certain criteria must be met, such as having a valid referral from a medical practitioner. It is recommended to consult with your physiotherapist for specific details regarding your eligibility and the rebate amount.
Yes, we are experienced in dealing with most streams of Physiotherapy within a private practice setting. We are also NDIS registered.
Logan physiotherapy clinic treats a wide range of conditions and injuries. Some common examples include musculoskeletal injuries, sports-related injuries, post-surgical rehabilitation, back and neck pain, joint pain, neurological conditions, and chronic pain management. We are also NDIS registered.
The Principal Physiotherapist have over 60 years of combined experience and they both have post-graduate qualifications.
You can do either, but if your ideal time is not available, it is often best to call as there may be some appointments that are not available online.
The only place Physiotherapy clinics are allowed to gather testimonials or reviews is on Google reviews due to the Australian Health Practitioners Regulation Agency.
Logan Physiotherapy has a 24-hour cancellation policy, and charges apply $50 for a consult and $15 for a group session.
In Australia, a referral is not required for physiotherapy or exercise physiology. However, certain circumstances may require a referral, such as Workcover, CTP and DVA.
Testimonials
Reviews from Successful Treatments
EXCELLENT Based on 207 reviews Gale a Patrick2025-09-26Trustindex verifies that the original source of the review is Google. Excellent service friendly and helpful Harish Kumar2025-09-19Trustindex verifies that the original source of the review is Google. I had been struggling with persistent knee pain for years and finally decided to visit Riddhi at Logan Physio. I’m so glad I did! From the very first session, she took the time to understand my problem, explained what was going on with my knee in a way I could understand, and created a clear treatment plan. Her approach was gentle yet effective — a combination of targeted exercises, hands-on therapy, and helpful tips for my day-to-day activities. Within just a few weeks, I noticed a big improvement, and I’m now able to move without pain and get back to my regular routine. Logan Physio clinic is welcoming, well-organized, and runs on time, which made every visit stress-free. I highly recommend Logan Physio to anyone dealing with knee pain or any other injury. They truly care about their patients and go above and beyond to help. Tianni Burton2025-08-08Trustindex verifies that the original source of the review is Google. Justine was nothing short of amazing. I had a troubled shoulder for well over 6 months and this was resolved in a few weeks of seeing Justine. Cannot thank her enough! Emmi Hamilton2025-07-22Trustindex verifies that the original source of the review is Google. I’ve been struggling with constant neck pain for years, and Sandy really helped me with tailored exercises to get rid of all the pain. He provided targeted exercises that not only addressed the cause of my neck pain but were also easy to follow and fit into my daily routine. Within just a few weeks, I started noticing real improvement. His knowledge, support, and approach provided relief to my chronic pain in my neck. Thank you again to the team at Logan Physio. Jason Kelly2025-06-24Trustindex verifies that the original source of the review is Google. The team at Logan Physio are exceptional. I went in with a sore ITB and with the care provided, I now feel better than I can remember, and running is much more enjoyable! Thorough, professional, friendly and dedicated. Highly recommend! Sam Brown2025-04-14Trustindex verifies that the original source of the review is Google. Sandy and his team showed exceptional care and support while caring for my teen son . We greatly appreciated the extra care with the knowledge Sandy provided to help protect him from further injuries and tips to look after his body while enjoying his sporting activities. We can see the difference in his back and posture already. Great advice and care ! Thank you ! I would highly recommend MATTHEW BROUGH2025-03-29Trustindex verifies that the original source of the review is Google. Terrible experience with the owner with Workcover. More focused on KPI's then customer recovery. Rio Kouka2025-03-28Trustindex verifies that the original source of the review is Google. Amazing experience. Went in with really bad mid back pain. Couldn't sleep at night because it was so severe. After 1 session, she pin pointed the problem and my back pain was fixed. Thanks so much Justine. Your an absolute expert????